SEP for CWP installs in self-managed mode on agent.
1. This can happen when the server cannot reach out to the API gateway.
(Symantec cloud API gateway for the agents to upload its events to the Symantec cloud server.)
2. Another condition that can cause this problem to occur is rebooting the computer too early.
Explanation: When installed via the primary batch file "InstallAgent.bat" the CWP/DCS component is installed first. When it exits installation it reports back to the batch file that it has completed installation. However the SEP component may still be silently installing in the background. If the computer is rebooted immediately that process gets interrupted and does not resume after the reboot is completed.
SEP 14.3 RU1 (14.3.3384.1000)
CWP agent 126.96.36.199
1. (for cause #1)
2. (for cause #2)