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Admin console: Failed to retrieve information about robot

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Article ID: 208484

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM) CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)

Issue/Introduction

Admin console error where we couldn't pull any robot or probe information from the admin console.

error 1: Failed to retrieve information about robot at <Robot name>

error 2: Could not retrieve additional robot details for <Robot name>



Cause

The issue is related to defect DE489578

Environment

Release : 20.3

Component : UIM - ADMIN_CONSOLE

Resolution

The issue is resolved on adminconsole 20.3 HF1 hotfix

Attachments