Openstack 1.38 Probe issue - connection is successful but doesn't pull inventory from Openstack environment

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Article ID: 208480

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Updated On:

Products

DX Infrastructure Management

Issue/Introduction

Errors in the openstack.log

[Data Collector - <IPAddress>, openstack] Exception in execute():[ConnectionException{message=sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target, status=0}]

and

[BulkSender Monitor, openstack] Sent NimAlarm X, severity=#, message==<IP Address> is not responding (reason: Connection and/or inventory update failure) {sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target}, subsystem=2.22, suppressionid=<IPAddress>, source=<IPAddress> and received confirmation id XXXXXXXXX-XXXXX

 

Cause

This issue is with openstack client SSL connection where probe is not able to communicate with the server.

Environment

Component : UIM - OPENSTACK 1.38

Resolution

openstack-1.3.9HF1 (attached) contains changes for the SSL connection.

Attachments

openstack-1.3.9-HF1_1613147824416.zip get_app