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No events sent to Spectrum after migrating data source
Article ID: 208473
Updated On:
Products
CA Performance Management - Usage and Administration
Issue/Introduction
After removing old Spectrum oneclick and adding new Spectrum click, no raised CAPC events are seen in the new Spectrum. But strangely, clear events for the same alarms/devices are present in Spectrum
Cause
Event manager is having an issue resolving groups
ERROR | pool-5-thread-1 | 2021-02-10 21:28:26,575 | com.ca.im.portal.em2.cache.GroupPath
| No group path found find for group: 3117041
Environment
Release : 20.2
Component : IM Reporting / Admin / Configuration
Resolution
Do a full sync of the Event Manager data source
Feedback
Yes
No
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