How to request a change for a current website category associated with its domain or IP

book

Article ID: 208435

calendar_today

Updated On:

Products

Web Security Service - WSS Web Security Service - WSS

Issue/Introduction

A customer would like to request a change to a website's current category assignment related to its domain or IP as they feel that the current category is incorrect.

Resolution

Technical Support does not have the ability to change the category associated with a domain or IP. These requests will need to performed by entering the domain or IP at the following site:

sitereview.bluecoat.com

Select "Check Category"

This will display the current category associated with the domain or IP:

If a customer feels that the category is incorrect, they can fill out the required information in the form listed on this page and clicking "Submit For Review"

The request will be sent to our site review team and the categorization will be reviewed and corrected if it is concluded that the current category is incorrect.

 

Attachments