You exported the EDR configuration settings. You are able to successfully import the configuration settings file, but when you open the SEPM Controller Connection dialog box and add the SEPM password, you see the following error message:
SEPM communication has encountered an unexpected error
Symantec Endpoint detection and Response 4.6 and later.
After you exported the configuration settings file, one or more SEPM groups were removed from your SEPM server or rename before you imported the configuration settings file onto the EDR appliance.
Do the following on current EDR appliance before importing the EDR configuration settings file:
You can now re-import the new configuration settings to the new EDR appliance.
If the original EDR appliance is not available to perform the above task, you can do the following:
If the SEPM Controller configuration settings are not yet imported to the new EDR appliance:
If the SEPM Controller configuration settings were successfully imported, do the following: