CAPC portal Menu Inv Device Error Device id and Interface ID

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Article ID: 208333

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Updated On:

Products

CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

Devices erroring out when trying to bring up in context views.  The error was "Interface ID (interfaceID) or Device ID (deviceID) is required"

Environment

DxNetOps Performance Management

Resolution

Resolved by cycling CAPC services.  See the following tech note: https://knowledge.broadcom.com/external/article?articleId=32043