Cannot login into the DevTest Workstation. The JVM could not be started. The maximun heap size (-Xmx) might be too large...

Products

• Service Virtualization

Issue/Introduction

Getting the following error when trying to login to the DevTest Workstation inside the server:

The JVM could not be started.  The maximun heap size (-Xmx) might be too large or an antivirus or firewall tool could block the execution.

The above problem started occurring since the past 3 days.  It was not there before.

Environment

Release : 10.6

Component : CA Service Virtualization

Resolution

Because the following environmental variable was set in the one server and not the other, the workstation did not come up.

JAVA_TOOL_OPTIONS

Once this was deleted/changed, the issue went away.