Trying To Download Attachment Throws API-1007 Error

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Article ID: 208255

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Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

When assigning Instance view rights for a subobject for a custom investment object, and trying to download an attachment from an Attachment attribute, the following error is received:

"API-1007 : You are not authorized to process request. Contact your system administrator for necessary security rights."

Environment

Release : 15.9

Component : CA PPM STUDIO

Resolution

The issue is not reproducible in Clarity 15.9.1.

Alternatively,

  • Assign global view rights for that subobject, instead of instance view rights.
  • Assign instance edit rights for that subobject instance, instead of instance view rights.