Training Learning Path error 403 for Clarity

book

Article ID: 208205

calendar_today

Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

I'm trying to access the training learning path and I receive Error 403 - This web app is stopped

Environment

Release : All Supported

Component : PPM CLARITY DOCUMENTATION

Resolution

See KB Clarity Learning Path/Certification Documentation to make sure you are accessing the correct link, as links may have changed:

If that doesn't help:

  1. Try clearing your browser cache
  2. Try with another browser to see if it's specific to one browser
  3. If you are currently connected to a Network or VPN, test without being connected to see if the issue is related to an internal / Network issue