AFP to PDF report does not open with Web Viewer 11.5

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Article ID: 208203

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Updated On:

Products

CA Output Management Web Viewer

Issue/Introduction

Not able to Open PDF files using WebViewer 11.5 and View/DRAS 14.0. These are transformed from AFP files.

Using IE, when selecting a report a large gray screen is displayed.  The report must be Saved to view the selected report.   

The URL to allow pop-ups  is set.

Environment

Release : 11.5

Component : CA Output Management Web Viewer

Resolution

Upgrade to the latest version of the IE11 browser.