Multiple Alerts for the Same Job Failure

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Article ID: 208190

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Updated On:

Products

DX Infrastructure Management

Issue/Introduction

I am getting multiple alarms for the same sqlserver job failure.

Environment

Release : Any

Component : UIM - SQLSERVER

Resolution

This can happen if the option 'Clear Alarm On Restart' is set in the General tab of the probe configuration, and the probe is restarted during a failure. While the initial alarm would be cleared, if is being sent via email to the party responsible for the problem, they would then get a supplemental email for the new alarm that is generated as the job is still in failure. This can seem like erroneous alarm, but it is normal behavior. To eliminate this disable the 'Clear Alarm On Restart' option.