UMP and Unified Reports installation defaults to the Primary Hub

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Article ID: 208189

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) CA Unified Infrastructure Management SaaS (Nimsoft / UIM) CA Unified Infrastructure Management for z Systems

Issue/Introduction

During upgrade from CA UIM 8.5.1 to  9.0.2, UMP and UR is installed in the Primary hub instead of the UMP server.

Environment

Release : 9.0.2

Component : UIM - UMP

Resolution

First please follow,

UMP installation defaults to using Primary hub robot not the UMP robot
https://knowledge.broadcom.com/external/article/132984/ump-installation-defaults-to-using-prima.html

Second, please make sure that the UMP robot is under the Primary Hub. In other words, the UMP robot machine reports to the Primary as its parent hub.

Please ensure you've also uninstalled UR from the Primary as per the Help doc before trying to reinstall UMP.

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/9-0-2/configuring-and-viewing-monitoring-data/unified-reporter.html#concept.dita_2dd32e6ca3a29d5d8fa826d5658eb0a95557147a_UninstallUnifiedReporter