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Unable to start service using service manager dialog - windows agent

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Article ID: 208154

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

I have installed CA Automic - Windows agent and Service Manager on host server. i have updated ini file, smd file accordingly. but i am not able to start the service from servicemanager dialog in Engine File.

 

Environment

Release : 12.2

Component : AUTOMATION ENGINE

Resolution

20210208/230503.085 - U00022005 ... with command line  'E:\Automic\ServiceManager\bin\..\..\Agents\Windows\bin\UCXJWX6.exe'.
20210208/230503.085 - U00022006 ... and start directory  'E:\Automic\ServiceManager\bin\..\..\Agents\Windows\bin'.
20210208/230503.085 - U00022007 Process 'UC4 TST-AUSYSFTP01' (ID '9832') successfully started.
20210208/230503.147 - U00022023 No associated window can be found for process 'UC4 TST-AUSYSFTP01'

The  smd file had wrong folder path. After correcting it the agent starts fine

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