Rally Jira Adapter was showing high number of queue depth

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Article ID: 208136

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Products

CA Agile Central SaaS (Rally)

Issue/Introduction

Jira connector was showing a high queue depth in number but the replication was completed. For those showing pending, tried to restart the adapter but still, the Queue doesn't clear.

Only Task-related transactions were only set to a pending state whenever a new story is created in Jira and pushed to Rally using the adapter. 

Environment

Release : 2018

Component : AGILE CENTRAL

Resolution

Make sure to Clear the nodeip field,  if the Task-related entries are increasing. 

in cfg_obj database.


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