APMIA - MQActivityQueueReader.run Could not connect to configuration instance ERROR

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Article ID: 208100

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Updated On:

Products

CA Application Performance Management SaaS

Issue/Introduction

Installed APMIA with root on one server and we want to connect it to MQ servers to have QMGR monitoring. It is client server configuration we are using and we have installed APMIA with root and trying to connect to MQ QMGRs with other user name as apmuser, ut it is not connecting and creating the issue.For the issue i have tried to provide wrapper.conf file also by following the below url:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/application-performance-management/20-2/implementing-agents/infrastructure-agent/IBM-WebSphere-MQ-Monitoring/Connect-IBM-WebSphere-MQ-Infrastructure-Extension-With-MQ-Server/Client-Server-Connection-Configuration.html

Environment

Release : SAAS

Component : APM SAAS ENTERPRISE

Resolution

Customer was setting .-Duser,name as a property to start the wrapper and not as a JVM argument to start the APMIA. Please use this argument for APMIA:

wrapper.java.additional.1=-Duser.name=JJJS