Spectrum One Click Console Right click in Java does not work

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Article ID: 208096

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Updated On:

Products

CA Spectrum

Issue/Introduction

When trying to right click on Spectrum OneClick console we see errors such as the following:

java.lang.IllegalAccessException: class com.aprisma.util.BrowserLauncher cannot access class com.sun.jnlp.BasicServiceImpl (in module jdk.javaws) because module jdk.javaws does not export com.sun.jnlp to unnamed module @69a67505
 at java.base/jdk.internal.reflect.Reflection.newIllegalAccessException(Unknown Source)
 at java.base/java.lang.reflect.AccessibleObject.checkAccess(Unknown Source)
 at java.base/java.lang.reflect.Method.invoke(Unknown Source)
 at com.aprisma.util.BrowserLauncher.openURL(BrowserLauncher.java:543)
 at com.aprisma.spectrum.app.client.menu.LaunchBrowserAction$1.performTask(LaunchBrowserAction.java:44)
 at com.aprisma.util.thread.CachedThread.run(CachedThread.java:116)

 

 

Cause

Unsupported Java Version 9

Environment

Release : 10.4.1+

Component : Spectrum Core / SpectroSERVER

Resolution

Spectrum support 10.4.1+ supports AdoptOpenJDK JRE (8u242).

You can, however, use your corporate license with Oracle to run the Oracle JRE and launch the DX NetOps Spectrum Web Start, but it needs to be the Version8 equivalent.

Additional Information

Install JRE