UIM user is clearing the Spectrum alarms

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Article ID: 208058

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Updated On:

Products

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)

Issue/Introduction

CA Spectrum 10.4.0 and UIM 9.2.0 is integrated for the alarm syncing over the spectrumgtw probe.

The user created in Spectrum to connect the spectrumgtw is clearing the spectrum created alarms.

Environment

Spectrum 10.4.0

UIM 9.2.0

Spectrumgtw 8.68

Resolution

Follow the below Step:-

== Deactivate the Spectrumgtw probe

== Open the Spectrumgtw.cfg  and change

enable_custom_alarms = no

to

enable_custom_alarms = yes

== Activate the spectrumgtw probe.