Operator Console Alarms Page Errors out on Page Refresh Caused by Application Refresh Parameter for LDAP Users Tied to an Account

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Article ID: 208033

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Updated On:

Products

DX Infrastructure Management

Issue/Introduction

The following settings in the wasp.cfg determine how a user session behaves.

alarm information refresh:
alarm_dbcp2_max_active = 30

OC Page refresh general:
oc.jwt.refreshInterval = 120

Session expire timeout:
oc.jwt.expiryInSecs = 600

In the case of this issue. The user would be logged out when the 'oc.jwt.refreshInterval = 120' hit rather than when 'oc.jwt.expiryInSecs = 600' and cause the below error:

Environment

Release : 20.3

Component : UIM - OPERATOR CONSOLE

Resolution

Resolved after the application of the following to 20.3.2. These should be included with 20.3.3 and should only be applied to a 20.3.2 configuration.

ump_20.32_HF1.zip
ump_operatorconsole_2.08_HF3.zip
grouping_api_2.0.6_bundle.zip    (readme here https://support.broadcom.com/external/content/release-announcements/CA-Unified-Infrastructure-Management-Hotfix-Index/7233 talks about how these are handled)

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