Locating Instructions to configure Connectors for CA SAM

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Article ID: 208031

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Updated On:

Products

CA Software Asset Manager (CA SAM)

Issue/Introduction

How to locate the documentation to configure a given connector in CA SAM

Environment

Release : 4.5

Component : CA SOFTWARE ASSET MANAGER

Resolution

In an existing installation of SAM, one can locate the XML files that contain the connectors.  For example, one such location may be C:\Program Files\CA\Sam\app\htdocs\prod\docs\connectors\standard. (Assumes C:\Program Files\CA\Sam is the install location)

For example, if one is looking for information on the SCCM 2016 connectors, (2007 and 2012 are also available), one can view file "00-1_preload_static_data.xml" located in "C:\Program Files\CA\Sam\app\htdocs\prod\docs\connectors\standard\microsoft\sccm\2016" using a text editor, such as Notepad, and the link to view the documentation is available within the XML file.

Any of the XML files in these directories contain the same line.  In this example, the following documentation links are present and available.

microsoft\sccm\2007\000_preload_static_data.xml:
https://www.aspera.com/knowledgecenter/docShow.do?mandatorKey=MANDATOR_USU&callFromKminer=true&entity.GUID=b0cff61a-fdb6-4f98-a312-af3b75f6a9fe

microsoft\sccm\2012\000_preload_static_data.xml:
https://www.aspera.com/knowledgecenter/docShow.do?mandatorKey=MANDATOR_USU&callFromKminer=true&entity.GUID=e0b26607-e999-4a0c-85ba-a71a62ba0875

microsoft\sccm\2016\00-1_preload_static_data.xml:
https://services.aspera.com/knowledgecenter/docShow.do?mandatorKey=MANDATOR_USU&callFromKminer=true&entity.GUID=92fbe19d-geg7-4470-877b-63de49gb6d5d

Additional Information

Note:  You will need a valid login to the Aspera Support web site to access the above materials.