Client Authentication NotAuthorized

Products

• CA Database Management for DB2 for z/OS - Administration Suite
• CA Database Management for DB2 for z/OS - Performance Suite
• CA Database Management for DB2 for z/OS - Utilities Suite

Issue/Introduction

When trying to login to the https://eapi.broadcom.com/receiveorder/getSignedCert site, the following error occurred: 

<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/"xmlns:soapenc="http://schemas.xmlsoap.org/soap/encoding/"xmlns:xsd="http://www.w3.org/2001/XMLSchema"xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">   <soapenv:Body>      <soapenv:Fault>         <faultcode>Client.Authentication.NotAuthorized</faultcode>         <faultstring>Client is not authroized to user this service</faultstring>           <detail>               <faultcode>Client.Authentication.NotAuthorized</faultcode>               <description>The client is not authorized to use the services of the server.</description>          </detail>      </soapenv:Fault>   </soapenv:Body></soapenv:Envelope>

Any solution on how to resolve? 

Environment

Release : 20.0

Component : CA Report Facility for DB2 for z/OS

Resolution

 Switching  browsers to Microsoft Edge resolved the issue.