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Client Authentication NotAuthorized


Article ID: 208018


Updated On:


Database Management for DB2 for z/OS - Administration Suite Database Management for DB2 for z/OS - Performance Suite Database Management for DB2 for z/OS - Utilities Suite


When trying to login to the site, the following error occurred: 

<soapenv:Envelope xmlns:soapenv=""xmlns:soapenc=""xmlns:xsd=""xmlns:xsi=""> <soapenv:Body> <soapenv:Fault> <faultcode>Client.Authentication.NotAuthorized</faultcode> <faultstring>Client is not authroized to user this service</faultstring> <detail> <faultcode>Client.Authentication.NotAuthorized</faultcode> <description>The client is not authorized to use the services of the server.</description> </detail> </soapenv:Fault> </soapenv:Body></soapenv:Envelope>

Any solution on how to resolve?


Release : 20.0

Component : CA Report Facility for DB2 for z/OS


 Switching  browsers to Microsoft Edge resolved the issue.