nas AO Profile to acknowledge or clear Nutanix alarms is not working

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Article ID: 208004

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Updated On:

Products

DX Infrastructure Management NIMSOFT PROBES CA Unified Infrastructure Management for z Systems CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

I was told that nutanix alarms are not cleared automatically and this is by design. So I created an AO profile in order to close the alarms of "nutanix_monitor" probe after 1 day, but the alarms are not cleared.

Cause

- nas configuration/regex

Environment

Release : 20.3

Component : UNIFIED INFRASTRUCTURE MGMT

Resolution

You can use a NAS Auto Operator profile to close the Nutanix and/or Prism Central alarms.

 

or use a nas preprocessing rule to exclude (delete) the alarms - note that you could use an Operating Period via the Operating period Tab to clear it each day at a particular time, e.g., midnight.

 

Resolved via applying UIM 20.3.3 HF1 (this package is included in the hotfix-> wasp_alarmviewer_api-2.1.7-HF1.zip), which resolved the issue with not being able to close/acknowledge nutanix alarms.

Note also that Nutanix 'Prism' alerts are not automatically cleared. This is currently working as designed.