STEPS TO ENABLE UUJMA DEBUG TRACING (Windows)

Products

• Unicenter Job Management Option

Issue/Introduction

STEPS TO ENABLE UUJMA TRACING (Windows)

Environment

Release : r11.2 SP2 CUM1

Component : UNICENTER UNIVERSAL JOB MANAGEMENT AGENT

Resolution

1 - open command prompt on the problem system

2 - Stop all unicenter services
     unicntrl stop uni
     ccicntrl stop

3 - Execute commands

     cautenv setlocal CA_DEBUG_SCHE Y
     cautenv setlocal CA_CCITRACE 14
     cautenv setlocal CA_CAIDEBUG Y

4 - Confirm that the return codes from the above commands is 0

5 - Set the "UNITRACE_CIRC_SIZE" variable to one-fifth of the hard disk space that can be dedicated for traces. 
     For example, if you can use 1 GB of disk space, issue the following command at the DOS prompt: 

     set UNITRACE_CIRC_SIZE=200000000

6 - start the trace by running the following command from \Program Files (x86)\CA\CA_APPSW

      start unitrace -c

7 - next start unicenter from the command prompt where "start unitrace" command was executed using commands:

      ccicntrl start
      unicntrl start uni

8 - Submit the job from the scheduler

9  When the problem occurs, collect from \Program Files (x86)\CA\CA_APPSW
    unitrace.001 - unitrace.005 etc.
 
  Upload the logs to the case on Broadcom support

10 To disable trace, run the following commands and recycle Unicenter

       Close the unitrace window
     
       cautenv setlocal CA_DEBUG_SCHE NULLSTRING
       cautenv setlocal CA_CCITRACE NULLSTRING
       cautenv setlocal CA_CAIDEBUG NULLSTRING

  unicntrl stop uni 
  ccicntrl stop
 
  ccicntrl start
  unicntrl start uni