Issues with upgrade from 3.7 to 20.2

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Article ID: 207964

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Updated On:

Products

CA Performance Management - Usage and Administration

Issue/Introduction

After upgrading from 3.7.10 to 20.2.7 all themes are corrupted and there are no menus.  Clearing cache did not work

Environment

DxNetOps Performance Management 20.2

Resolution

Over-install CAPC to correct the themes issue 

Additional Information

NetOps portal installation instructions: https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/performance-management/20-2/installing/install-performance-center.html