Timesheet users landing on grey page when navigating to new UX

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

Problem Statement: Timesheet users opening new UX via menu Action link from classic Clarity are presented with a blank screen. 

Steps to Reproduce:

1. Set up Clarity menu Action link (http://<clarityurl>/pm). Detailed documentation to create action link 
2. Create a new user and grant that user Timesheets - Navigate right (no other new UX right)
3. Login as the new user to Classic Clarity and click action link created on Step 1 

Expected Results: The user is routed directly to the Timesheets section of New UX and no error is shown

Actual Results: The user sees a page with an error message “You do not have permissions for the new user experience.” and then is rerouted to a grey page.

Cause

Clarity defect DE59668

Environment

Clarity 15.9.0 and onwards 

Resolution

The defect is fixed in upcoming release i.e. 16.0

Workarounds:

1. Refresh the page in the browser again OR
2. Create another action link which goes directly to Timesheet example http://<clarityurl>/pm/#/timesheets

Additional Information

Create a menu link to classic ppm to clarity