ibmvm_rest probe fails to start on a AIX robot - java does not exist or is unreachable

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Article ID: 207937

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Updated On:

Products

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM) CA Unified Infrastructure Management for z Systems CA Unified Infrastructure Management SaaS (Nimsoft / UIM)

Issue/Introduction

ibmvm_rest probe fails to start on a AIX robot

Error:

Controller: Probe 'ibmvm_rest' FAILED to start (command = /opt/CA/nimsoft/probes/application/ibmvm_rest/../../..//bin/java) does not exist or is unreachable         

 

Cause

The ibmvm_rest probe has a dependency on jre_aix package. If you only deployed the ibmvm_rest probe without installing the jre_aix package, then this issue will occur. 

Environment

Release : 20.3

Component : UIM - IBMVM_REST

Resolution

Download and deploy jre_aix on the AIX robot

jre_aix download link:  http://support.nimsoft.com/Files/Archive/00341/jre_aix-1.7.0.zip