We are updating our system from WAAE 11.3.6 to WAAE 12.0.1. We have completed setup new server instance and restore of configuration from existing 11.3.6. However, during setup of new agent on our Unix client (AIX), the following error was returned
Encountered below warnings during installation:
[CAUAJM_W_116414] Unable to install or upgrade the "WA_AGENT" agent. The agent
installer return code is "255".
From log file:
Custom Action: cybermation.iainstaller.library.CybFatalLinuxService
Status: FATAL ERROR
Additional Notes: FATAL ERROR - class cybermation.iainstaller.library.CybFatalLinuxService FatalInstallException: Service could not be registered. A service with the same Agent name 'WA_AGENT' already exists. The agent cannot be registered to start automatically at system startup. Disable the automatic startup or change the Agent name to be unique.
Release : 12.0
Component : CA Workload Automation AE (AutoSys)
The silent install of the agent was failing when run from the autosys installer.
[CAUAJM_W_116414] Unable to install or upgrade the "WA_AGENT" agent. The agent
installer return code is "255".
Ran the install from the agent folder "/iso/modules/agent/setup.bin"
It also failed with the message "A service with the same Agent name 'WA_AGENT' already exists"
The problem was due to the start and stop scripts existing in the /etc/init.d and rc.d folders
Once we cleaned that up the install ran fine and completed.
The agent is shown online on the autosys server.