CA XCOM for Windows 11.6 SP03 install or patch install gives error "Could not find a valid Java virtual machine to load"

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Article ID: 207911

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Updated On:

Products

CA XCOM Data Transport CA XCOM Data Transport - Windows

Issue/Introduction

Trying to install the latest patch for XCOM for Windows 11.6 SP03 and receive LaunchAnywhere error:

"Could not find a valid Java virtual machine to load.
You may need to reinstall a supported Java virtual machine."


Environment

Release : 11.6
Component : CA XCOM Data Transport for Windows

Resolution

XCOM for Windows 11.6 SP03 and patches no longer distribute Oracle Java with the installer and Java needs to be installed by the user.
The installer searches for a java.exe using first the PATH environment variable and then the Windows Registry.
If Java is installed and it cannot be found then the installer can be run with the LAX_VM parameter to force the java.exe to be found i.e.
XCPCNT_XCOMPATCH_SP03_r116nnnnn_64.exe LAX_VM "FULL_PATH_TO_JAVA_BIN_DIRECTORY\java.exe"

Additional Information

CA XCOM Data Transport for Windows 11.6 Service Packs > Release Notes > Enhancements for Service Packs - see Enhancements for Service Pack 11.6.03 -> Support for Open Java

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