After updating Chrome to v88.0.4324.104 or using Microsoft Edge browser, users are not able to view, open or download the .EML attachments.
The following error message is observed on the attachment tab: "refused to connect"
Security change in Chrome 88 blocking certain extensions causing this issue to occur. More information: https://security.googleblog.com/2020/02/protecting-users-from-insecure_6.html
Service Desk Manager 17.x
All Supported Operating Systems
Chrome Web Browser