TDM 4.9.1 - GT subset not launching

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Article ID: 207833

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Updated On:

Products

CA Test Data Manager (Data Finder / Grid Tools)

Issue/Introduction

When trying to launch GT Subset nothing happens. However, another user that logs into the Datamaker server is able to launch GT Subset. What is causing GT Subset to not launch for my user account?

 

 

Environment

Release : 4.9

Component : CA Test Data Manager

Resolution

It appears that the %AppData%\Roaming\Grid-Tools\profiles.xml file for the Windows User account was corrupt. We copied over a profiles.xml file from a User that was able to launch GT Subset and this resolved the issue.