Install Fails Due To Permission Denied on /tmp
Article ID: 207826
Updated On:
Products
Issue/Introduction
Autosys agent installation fails when we attempt to install on a RHEL8 server.
The below errors are visible in the installation log:
System's temporary directory = /tmp
Command.run(): Cannot run program "/tmp/397525.tmp/executeScriptTmp0": error=13, Permission denied
Directory does not exist:/opt/CA/SharedComponents/Csam/SockAdapter/lib64
8. final log file name=/opt/CA/WorkloadAutomationAE/SystemAgent/WA_AGENT1/WA_Agent_12.0.00.00_Install_02_03_2021_12_45_14.log
XMLScriptWriter: No Installation Objects were skipped
Retrying Installables deferred in pass 0
Deferral retries done because:
There were no deferrals in the last pass.
Command.run(): Cannot run program "/tmp/397525.tmp/executeScriptTmp0": error=13, Permission denied
Command.run(): Cannot run program "/tmp/397525.tmp/executeScriptTmp0": error=13, Permission denied
Execute Custom Code
class cybermation.iainstaller.library.CybFatalLinuxService FatalInstallException Service could not be registered. Problem copying init file. /opt/CA/WorkloadAutomationAE/SystemAgent/WA_AGENT1/waae_agent-WA_AGENT1
Command.run(): Cannot run program "/tmp/397525.tmp/executeScriptTmp0": error=13, Permission denied
SHUTDOWN REQUESTED
Environment
Release : 12.0
Component : Workload Automation System Agent
Resolution
These errors are typically related to the fact that the /tmp filesystem on the server is likely setup as non-executable. Please engage your System Administrator to verify and take corrective action to allow for execution of scripts from /tmp.
Another option is set the IATEMPDIR environment variable to override the /tmp directory as shown in the following example before you run the installer.
IATEMPDIR=/opt/CAWA/temp_dir
export IATEMPDIR
where, /opt/CAWA/temp_dir - Path to a temporary directory the agent installation program uses during the installation process.
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