hs_err_pid files found in probe directories

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Very large hs_err_pid files are found in probe directories.  They can be 1.5-2 gigabytes in various size.  Are these files needed?  What are they used for?

Cause

Whenever a java probe is crashed, an error log file is generated. The file is named as hs_err_pid<pid>.mdmp, where <pid> is the process id of the process.

Resolution

These files are only memory dumps.  If there are problems with the probe crashing and creating these file frequently, a support case can be opened to determine the cause of the crash.  

If there don't appear to be any problems with the probe and the files are old, they can safely be removed/deleted.