NetQoS Event format

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Article ID: 207798

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

When sending traps from Performance Manager, Our event receiver, HP Network Node Manager, populates the source field for every event received as the performance center server instead of the actual device that is triggering the event.  Is there a way to change that before it's sent out?  I've tried changing the event type sent to nhLive event and it's the same case.

Environment

Dx NetOps Performance Management any version

Resolution

If it's a V1/V2 trap, we will set Agent Address to the device.  Reviewing /opt/CA/PerformanceCenter/EM/webapps/EventManager/WEB-INF/em.properties you will see:


em.notification.trap.trap_send_device_ip_as_trap_address=false


Change the value from false to true and cycle the event manager service 

RHEL 7: systemctl stop caperfcenter_eventmanager  / systemctl start caperfcenter_eventmanager 
RHEL 6: etc/init.d/caperfcenter_eventmanager stop / etc/init.d/caperfcenter_eventmanager start

A V3 trap does not have an agent address field.  You can review  https://ca-broadcomcsm.wolkenservicedesk.com/wolken/esd/knowledgebase_search?articleId=145206 to see the MIB OIDs in event manager traps.  V3 traps can only use netQoSEventItemIpAddress: 1.3.6.1.4.1.4498.7.1.8.1.5