WCC services failed to start with the following exception in the CA-wcc.log -
The trustStore property in the WCC's wrapper configuration is either missing or invalid.
Release : 11.3.6 or higher Versions
Component : WORKLOAD CONTROL CENTER
Log on to the WCC host server -
Open the file "$CA_WCC_INSTALL_LOCATION/tomcat/conf/wrapper.conf"
Ensure the java wrapper property "wrapper.java.additional.6=-Djavax.net.ssl.trustStore" is set to the file where the certificates reside. By default WCC is configured to store all it's certificates in the file "$CA_WCC_INSTALL_LOCATION/data/config/.keystore". The appropriate value for the property is below -
Verify the same in the "$CA_WCC_INSTALL_LOCATION/tomcat_32/conf/wrapper.conf" as well.
Restart WCC services