CA PPM App not launch into Timesheet in IOS

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Article ID: 207733

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Updated On:

Products

Clarity PPM SaaS Clarity PPM On Premise

Issue/Introduction

SUMMARY: CA PPM App not launch into Timesheet in IOS when using SP initiated login with SSO 

 

STEPS TO REPRODUCE: 

 

Pre requisite: You need clarity integrated with SSO with SP initiated configuration in order to replicate this issue and only reproducible using IOS 

1. Log into CA PPM Mobile App 3.0.4 

2. Choose the SSO option in the login screen 

3. Fill in the SP initiated URL in the URL text box along with username and password 

 

Expected Results: The Timesheets app interface should launch, and user should be able to fill timesheet using the timesheet widget 
Actual Results: Post login user lands into the web Classic clarity Interface and not mobile timesheet app widget.

 

Workaround: 

1. Till the defect is fixed use the Android app 

2. Use the back button once you are in the app and you should be able to land up to the timesheet widget however its very inconsistent 

Environment

Release : 15.X

Component : CA PPM SAAS APPLICATION

Resolution

Problem is fixed in the latest version of the mobile app. This is related to DE59650