Logon error: Access denied when enabling LDAP TLS=Y

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

Unable to synch the LDAPSych.xml due to the below error.

Connection's password is not set in config file.

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Resolution

Based on the exception it looks like LDAP user password is not updated properly in LDAPSych tool so updating with proper user name and password will solve the problem.

[main] c.a.s.l.LDAPSynchronizer                 ERROR  Connection's password is not set in config file.
java.lang.IllegalArgumentException: Connection's password is not set in config file.

Is the LDAPSync.xml file updated according to the documentation with LDAP user and password: Installing LDAP Sync (automic.com)

Configuring LDAP Sync: Configuring LDAP Sync (automic.com)