How to change the number of users as members / administrators in tasks

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Article ID: 207679

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Updated On:

Products

CA Identity Suite

Issue/Introduction

View Access Role Members / Administrators only return 1000 users. There are more members than that.

Cause

Limit on the User Directory itself.

Environment

Release : 14.x

Component : IdentityMinder(Identity Manager)

Resolution

The limit for this is enforced by the user store endpoint (ie CA Directory / AD etc).

For CA Directory, the limit can be changed by adjusting the max-op-size value in the relevant configuration file

set max-op-size = 10000;

For Active Directory, the limit can be changed by adjusting MaxPageSize (1000, by default) - as explained here https://techdocs.broadcom.com/us/en/symantec-security-software/identity-security/identity-management-and-governance-connectors/1-0/connectors/microsoft-connectors/microsoft-active-directory-exchange-and-skpye-for-business(lync)/Managing-the-Connection-to-Active-Directory/active-directory-customizations/change-the-active-directory-search-limit.html

Launching NTDSUTIL.exe on your DC as explained above, the flow should be similar to this example - where the MaxPageSize was changed to 1234

We can see how post this change, number of users returned now is limited to our new MaxPageSize of 1234

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