Windows JOB unable to find running processes after agent upgrade

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Article ID: 207660

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Updated On:

Products

CA Automic One Automation

Issue/Introduction

After upgrading the Windows Agent, JOBS that look for running PID's on the host no longer return results, even after logging into the box confirms the process ID's are running.

Environment

Release : 12.3

Component : AUTOMATION ENGINE

Resolution

This has been seen when, as part of an upgrade, the hostgroup that activates the jobs moves to the backup host and is running the search for process id's on the incorrect system. Confirm the host the JOBS is activated on is the same one being logged into.