Could you please let me know why we might be seeing different behavior from the API? Specifically, why we were able to start our index at 1 before, and now must start it at 0?
The way Rally Lookback API has been providing the fetched records are changed in a way that the looping logic in the packages is required to handle the index 0 in order to download all the row counts successfully (it previously was able to download all the records successfully with index 1 to start).
Release : SAAS
Component : AGILE CENTRAL
Please note for WSAPI:
The start index for queries begins at 1. The default is 1.
Example: start=1
https://rally1.rallydev.com/slm/doc/webservice/
For Lookback API:
The CA Agile Central Lookback API's start option is zero-indexed. This differs from Agile Central's ALM WSAPI parameter of the same name.
Example: start=0
https://rally1.rallydev.com/analytics/doc/#/manual