Custom Organizational View loads contents slowly for non-admin users

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Article ID: 207655

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Updated On:

Products

Management Platform (Formerly known as Notification Server)

Issue/Introduction

Custom Organizational View (OV) loads contents slowly for non-admin users (underManage->Computers->Computer Views and Groups).

Same OV loads fast with non-admin users from (Manage -> Organizational Views & Group)



 

Cause

Known issue. The issue is originated in "spAC_FilterAndGetComputerResourcesDataWithTrustee" stored procedure.

Environment

ITMS 8.5 RU3, RU4

Resolution

This issue has been reported to our Symantec Development team. A fix for this issue has been added to ITMS 8.6 release.

Workaround:
Make a backup of your current "spAC_FilterAndGetComputerResourcesDataWithTrustee" stored procedure and use the attached one (the attached "spAC_FilterAndGetComputerResourcesDataWithTrustee_New.sql" stored procedure is compatible with RU3 and RU4).

Attachments

1612874579722__spAC_FilterAndGetComputerResourcesDataWithTrustee_New.sql get_app