You observe that agents send duplicate incidents.
In the IncidentPersister_(n) logs you see the following warning while persisting an incident that is a duplicate of one that has already been recevied.
(SEVERE) Thread: 96 [com.vontu.model.ojb.OJBLogger.error] Error while commit objects, do abort tx org.apache.ojb.odmg.TransactionImpl@654ece13,
* SQLException during execution of sql-statement:
* sql statement was 'INSERT INTO Message (messageID,messageOriginatorID,messageSource,monitorID,monitorChannelType,messageDate ...
* Exception message is [ORA-00001: unique constraint (PROTECT.MESSAGE_U) violated]
This issue may occur under the following conditions:
To prevent this issue from occurring: