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Websphere agent not connecting to SAAS - Taking localhost:5001
Article ID: 207637
Updated On:
Products
CA Application Performance Management SaaS
Issue/Introduction
We have upgraded the agent from 10.7 to SAAS. And we are connecting to cloudproxy. Telnet is working from that server and when we see the logs it says unable to connect to Enterprise Manager at localhost:5001, but in the logs itself it has written the IntroscopeAgent.profile value which is not localhost it is cloudproxy url. Other host also having same version and connecting to the SAAS. But this one agent has this one issue.
websphere version: 8.5.3
OS: windows
SAAS Agent: 20.11
Environment
Release : SAAS
Component : APM SAAS ENTERPRISE
Resolution
Upgraded Websphere release
Feedback
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No
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