Connecting 20.9 Agent to a later version than 10.7

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Article ID: 207624

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Updated On:

Products

CA Application Performance Management (APM / Wily / Introscope)

Issue/Introduction

if the MOM gets a new version, do we just update the introscope.agent.connection.compatibility.version=10.7?

Environment

Release : 20.2

Component : APM Agents

Resolution

You would not update that property, you would comment out or remove the introscope.agent.connection.compatibility.version=10.7 property.

Also, upgrading an EM (MOM and Collectors) from 10.7 to 20.2 is not supported.  You must deploy from scratch.  Here you can see all the information regarding the architecture, sizing, steps and etc:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/application-performance-management/20-2/installing.html

Also, check the compatibility guide to determine the supported components:

https://support.broadcom.com/external/content/release-announcements/CA-Application-Performance-Management-Compatibility-Guides/2146