UIM 20.3 upgradation fails at 41 percent

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Article ID: 207596

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Updated On:

Products

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)

Issue/Introduction

Upgrading UIM from 9.02 to 20.3 at cluster Environmnet and fail at 41 percent with below error:-

From Installation Log:-

================

2021-01-30 10:29:28,649 DEBUG impl.UIMServerConfigureController:configureProbeLicenses:3259 [Thread-43]  - license: Perpetual
2021-01-30 10:29:28,792 ERROR impl.UIMServerConfigureController:run:477 [Thread-43]  - NimException caught
(3) invalid argument, Received status (3) on response (for sendRcv) for cmd = 'license_add'

From distsrv.log:-

=============

distrv lincense_check no license found for perpetual

distrv lincense_add Licese not valid perpetual

 

Environment

UIM 20.3

At Cluster environment

Resolution

Follow the below step:-

== Redeploy the Perpetual License key

== Deactivate & Activate the distrv probe

== Again start the Up gradation.