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Article ID: 207539

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Updated On:

Products

CA Application Experience Analytics SaaS (AXA)

Issue/Introduction

I am trying to configure application wrapping using command line but the data is not being sent to the CA App Experience Analytics. I followed all the steps that are mentioned in the documentation. But for some reason it is not working as expected.

 

Here is the link to the documentation that I followed: https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/app-experience-analytics-saas/SaaS/configuring/collect-data-from-android-applications/Wrap-the-APK-File/Collect-Data-From--Microsoft-Windows-Apps.html

 

Environment

Release : SAAS

Component : CA APP EXPERIENCE ANALYTICS SAAS

Resolution

Customer has VPN / Access issues that prevent them from uploading metrics to AXA SaaS GCP endpoint.

The wrapping and instrumentation works as expected