Restore client communication to Endpoint Protection Manager (SEPM)

Products

• Protection Suite Enterprise Edition

Issue/Introduction

SEP Client to SEPM server communication failing

Environment

Release : 14.x

Cause

• Client-server communication loss due to server certificate changes or server migration
• SEP clients show as "Disabled" in the SEPM

Resolution

Refer to this document: Restoring client-server communications with Communication Update Package Deployment

Note: Step 4 details additional information for SEP 14.3 RU9 and earlier and Mac.