Spectrum device count different to DX OI

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Article ID: 207512

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Updated On:

Products

DX Operational Intelligence

Issue/Introduction

 

When creating a service choosing Monitoring domain: Network and Base Attribute: Device Name, there are 1505 devices available. In Spectrum there are 5500 devices.

 

Checking a few random devices missing in DX OI, they are listed in the Spectrum DataPublisher topology log.

It seems the DataPublisher get all devices from Spectrum, but not all are then transferred to DX OI.

 

 

 

Cause

 

The root cause was not determined but this article will share a few things to review before you may proceed to contact Broadcom support.

 

 

 

Environment

Release : 20.2

Component : CA DOI AO PLATFORM COMPONENTS

Resolution

 
 

Check the amount of devices listed in Spectrum >Locator Search > All devices

Compare this with the output of devices in OI inventory store from Spectrum using this filter to query:

{

   "filter": {  

    "op": "TAKE_VERTICES",

    "input": { 

      "op": "LAYER",

      "value": "NETWORK_SPECTRUM"

    }

  },

}

 

Example, at the end of the response totalVertices count will be shown, please check if this count is matching with Spectrum - Locator Search - All devices

 

Additional Information

 

The integration documentation shows logging configuration options in Spectrum Data Publisher "Logging Configuration for SpectrumDataPublisher"

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/digital-operational-intelligence/20-2/integration/integrate-ca-products/add-ca-spectrum.html

Setting the topology log to trace level will show the detail of devices actually sent to OI

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