LDAP user for specific ACLS are not seeing all devices or alarms in OC

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Article ID: 207497

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Updated On:

Products

CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)

Issue/Introduction

Environment
UIM 20.3.2 with LDAP enabled
All ACLS are configured to see all UIM origins

Problem:
LDAP users that belong to a specific ACLS do not see all devices in inventory and their associated alarms and metrics in OC

Environment

Release : 20.3

Component : UIM - OPERATOR CONSOLE

Resolution

Since all users have access to all devices and origins, remove the assigned Account from the ACLS and only leave the ACLS configured with the LDAP group