Spectrum Report Manager does not start up due to errors relating to 'directory'

Products

• CA Spectrum

Issue/Introduction

Errors are seen in the $SPECROOT/tomcat/logs/stdout.log (catalina.out Linux) relating to parameter directory is not a 'directory'.

Full error:

Jan 07, 2013 08:31:32 PM (SRM/Startup/Container) (com.aprisma.spectrum.app.repmgr.web.servlet.SRMBootstrapServlet) - (ERROR) - Error occurred while initializing SRM components
com.aprisma.spectrum.app.repmgr.exceptions.SRMException: Error occurred while logging custom configuration changes

Caused by: java.lang.IllegalArgumentException: Parameter 'directory' is not a directory

at org.apache.commons.io.FileUtils.listFiles(FileUtils.java:207)
at com.aprisma.spectrum.app.repmgr.common.CustomConfigLogger.logChanges(CustomConfigLogger.java:70)
at com.aprisma.spectrum.app.repmgr.dc.db.ReportManagerInitializer.logConfigurationChanges(ReportManagerInitializer.java:180)

 

Environment

Release:
Component:

Resolution

The reason this comes up is because the ReportManagerInitializer code is looking for the directory $SPECROOT and then the custom/repmgr/config directory. If this error is seen, it means that directory does not exist.

To resolve, simply create the directory structure $SPECROOT/custom/repmgr/config/events

The config directory is the most important part, but the events directory is also needed. Once this is created, restart the Spectrum Tomcat Service.

Windows:
Go into Services and restart Spectrum Tomcat

Linux:
Go into $SPECROOT/tomcat/bin as the spectrum install owner
Type - ./stopTomcat.sh
Once stopped type - ./startTomcat.sh

Once restarted, view the log to confirm Report Manager starts and there are no errors in the log file.