Install patch Layer7_API_PlatformUpdate_64bit_v9.X-RHEL-2020-11-19.L7P failed

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Article ID: 207457

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Updated On:

Products

CA API Gateway

Issue/Introduction

We have the following error while installing the Layer7_API_PlatformUpdate_64bit_v9.X-RHEL-2020-11-19.L7P patch:

 
  <message> Failed to load user trusted certificates for patch verification: Configuration directory / etc / conf does not exist </message>

  <message> No user supplied trusted certificates for patch verification. </message>

Environment

Release : 9.4

Component : API GATEWAY

Resolution

This error could occur when there is not enough disk space available on the appliance .

Make sure you do not run out of disk space . by running df -k  and if needed increase free disk space .